[6307] Audio/Video Technician

Start date: Negotiable
Clearance: NATO Cosmic Top Secret or equivalent
Location: Villaggio degli Ulivi, Italy

Skills, Knowledge & Experience:
• At least 2 years of hands-on experience with the designing, implementing, and maintaining the core network architecture for large organizations.
• Practical experience with VTC Technologies.
• Sound practical understanding of VoIP Technologies.
• Sound practical understanding of IP addressing.
• Experience working in a ticketing or service management system (logging and tracking tasks, e.g. ITSM).
• Familiarity with working in structured environments (following procedures, processes, checklists, and instructions).
• Basic understanding of IT security practices (e.g., password handling, access control, safe use of devices).

Desirable Qualifications
• Experience in NATO or NCIA environments.
• Knowledge of ITIL practices.
• Proven experience in end-user IT support (desktops, laptops, peripherals) in an enterprise or operational environment.
• Good working knowledge of Windows operating systems (installation, configuration, troubleshooting), basic networking (IP addressing, connectivity checks, Wi-Fi/LAN issues), standard office software and common enterprise tools.